Heroic Payroll Fails – # 2 – Diplomatic Incident in Payroll

For nearly a year, US State Department staffers were stuck in a payroll nightmare. In 2021, a glitch in the new payroll system turned payday into a headache for employees worldwide.

From high-risk postings to cosy corners, diplomats have faced pay cheque woes. Complex salary calculations, allowances, and scales have tangled the system's launch.

At the height of the COVID-19 pandemic, frustration mounted as missing hardship bonuses and erroneous allowances persisted over an extended period of time.

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